Delivery

Description

A Japanese online retailer sends your package to us, and we send the package to you. So there are two delivery costs: delivery cost in Japan and delivery cost for abroad. Both costs are showed on an order confirmation page. Example of Order Confirmation Page


Delivery cost in Japan: it is decided by each retail store, about ¥500-1,200 for each store.


Delivery cost for abroad:

It depends on the package weight (estimated).

Delivery Cost Table:

Estimated Weight

North America, Oceania

Europe

~ 300g

850 yen

850 yen

~ 600g

1,400 yen

1,400 yen

~ 800g

1,800 yen

1,800 yen

~ 1 kg

2,200 yen

2,200 yen

~ 1.25 kg

2,400 yen

2,400 yen

~ 1.5 kg

2,600 yen

2,600 yen

~ 1.75 kg

2,900 yen

2,900 yen

~ 2 kg

3,100 yen

3,100 yen

~ 2.5 kg

4,900 yen

5,700 yen

~ 3 kg

5,700 yen

6,500 yen

~ 3.5 kg

6,400 yen

7,300 yen

~ 4 kg

7,100 yen

8,100 yen

~ 4.5 kg

7,800 yen

9,000 yen

~ 5 kg

8,600 yen

9,800 yen

~ 5.5 kg

9,300 yen

10,600 yen

~ 6 kg

10,000 yen

11,500 yen

~ 7 kg

11,200 yen

12,800 yen

~ 8 kg

12,300 yen

14,200 yen

~ 9 kg

13,400 yen

15,500 yen

~ 10 kg

14,600 yen

16,900 yen

~ 11 kg

15,700 yen

18,200 yen

~ 12 kg

16,900 yen

19,600 yen

~ 13 kg

18,000 yen

20,900 yen

~ 14 kg

19,200 yen

22,300 yen

~ 15 kg

20,300 yen

23,600 yen

15kg ~: The fee of EMS + 4%.
EMS fee: North America & Oceania, Europe


Delivery methods are Small Packets (AIR MAIL) for ~2kg , and EMS for 2kg~.


Delivery Days:
Delivery days in Japan are about 3~7 business days.

Delivery days for abroad is decided by your country and region.
EX. New York: Small Packets (AIR MAIL) 7 days, EMS 3 days.


Insurance Fee: when the total price is over ¥20,000, ¥50 will be charged for every ¥20,000. (EMS)


Fragile: when your items are fragile, additional fee $0.00~$5.00 will be charged for adding cushions.


Difference of the delivery methods:
Small Packets (AIR MAIL): only under 2kg, but cheaper than EMS. No insurance. No tracking.

EMS: Faster than Small Packets. Be able to take care of insurace and track the package.

If you would like to change Small Packets (AIR MAIL) to EMS, please tell us in message. Or if we think the need, we will contact you.

By your request, we can flexibly deal with other delivery methods (EX. Sea Mail, SAL, International Parcel, Yamato Unyu).


Customs: please see this page.

Return Policy: please see this page.

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